SendlyEvery order update, on WhatsApp, the moment it happens.
Sendly watches your store and messages customers automatically — confirmation, fulfilment, delivery, cancellation, payment, and abandoned carts. No dashboards to babysit.
Get startedInstall Sendly
Add Sendly from the Shopify App Store, then open it from your store admin under Apps.
- 7-day free trial
- No card required
- Setup in minutes
The order journey, covered end to end
Six moments where a silent store loses trust. Sendly speaks at each one.
- 01
Order confirmation
A WhatsApp message goes out the second an order is placed. Customers confirm or cancel with one tap.
reply buttons - 02
Order paid
Payment confirmed? Customers hear it from you before they think to ask.
- 03
Order fulfilled
Shipment details and tracking link, sent the moment fulfilment is created.
tracking link - 04
Order delivered
Close the loop with a delivery confirmation — the natural place to ask for a review.
- 05
Order cancelled
Cancellations explained clearly, so support tickets never get opened.
- 06
Abandoned checkout recovery
A timed WhatsApp reminder brings shoppers back to the checkout they left behind.
recover revenue
Built to run itself
Configure once from inside Shopify admin. Sendly handles the rest.
Editable templates
Rewrite any message in your own voice. Merge order number, name, total, and tracking into the copy.
Delivery analytics
See what was sent, delivered, read, and replied to. Every message logged with its status.
Official WhatsApp API
Runs on Meta's Business API — no unofficial workarounds, no risk of a blocked number.
Toggle any service
Turn each notification on or off independently. Start with confirmations, add the rest when ready.
Real-time triggers
Shopify webhooks fire straight into Sendly, so messages land in seconds — not on a schedule.
Lives in Shopify admin
Embedded app — nothing new to learn, no second tab to keep open.
Start with seven days on us
Switch on every service, send real messages, and see the replies come in. Add a card only if you keep it.
Get started